Your Privacy Matters
Privacy Policy
Here's how we collect, use, and protect your personal information
Information We Collect
We collect information to provide better services and keep our facility safe
Personal Information
We may collect the following types of personal information:
- Name and contact information
- Emergency contact details
- Skating experience and skill level
- Payment information for services
How We Use Your Information
Your information is used for the following purposes:
- Providing skating services and lessons
- Processing payments and bookings
- Keeping the facility safe and secure
- Communicating important updates and events
Data Protection & Security
We use strong security measures to protect your information
Security Measures
- Encrypted data transmission
- Secure payment processing
- Limited staff access to personal data
- Regular security audits
Data Retention
We keep your information only as long as necessary:
- Active accounts: Duration of service
- Inactive accounts: 2 years
- Financial records: 7 years (legal requirement)
Your Privacy Rights
You have control over your personal information
Access & Control
You have the right to:
- Access your personal data
- Update or correct information
- Request data deletion
- Opt-out of marketing communications
Contact Us
To exercise your privacy rights or ask questions:
We'll respond to your request within 30 days.
Policy Updates
We may update this privacy policy from time to time
Staying Informed
This privacy policy may be updated to reflect changes in our practices or applicable laws. We'll notify you of any important changes by:
- Posting updates on our website
- Sending email notifications
- Displaying notices at our facility
Last updated: December 2024